Is this job worth applying to?

Pay

Not listedAsk before you sit any test. The typical top rate across 1,713 priced listings is $70/hr.

Getting in

Some screeningVaries; several days to weeks. Expertise or language fluency matching a listed project.

Steady work

Work is patchyHours can be very low.

Payout record

Pays on timeSchedule: varies by project. Payment method not published.

Freshness

Older postPosted 8mo ago. Still listed on Invisible on Nov 6, 2026.

Where you live

Not statedThe listing names no country.

The job description

Project Description - Operations Agent (Distributions & Loans)

Hours: 9am - 6pm ET

Hourly Rate: $5

WHO ARE WE LOOKING FOR?

We are seeking a detail-oriented and proactive Operations Agent to join our team. In this role, you will be responsible for processing distributions and loans from retirement plans while adhering to established procedures and ensuring exceptional quality. The ideal candidate thrives in a fast-paced environment, enjoys working with time-sensitive tasks, and is eager to learn and grow within the retirement services industry.

WHAT WILL YOU BE DOING?
Day-to-day you will be expected to:

Process participant requests for distributions and loans from retirement plans accurately and efficiently.
Adhere to company procedures, regulatory requirements, and quality standards during all transactions.
Handle a high volume of time-sensitive tickets while maintaining exceptional accuracy and productivity.
Make outbound calls to participants to verify information or clarify details related to requests.
Send professional, concise emails to participants to gather required supporting documentation.
Accurately document participant interactions and outcomes within Jira and other tracking systems.
Collaborate with team members to improve workflows and ensure participant satisfaction.
Be open to feedback and continuously strive for improvement in skills and knowledge.

REQUIREMENTS

The Necessities:

Familiarity with Jira, Zendesk, Aircall or similar task management and CRM software.
Understanding of retirement plans and associated processes (e.g., loans, distributions).
Strong verbal and written communication skills for participant outreach and documentation.
Exceptional organizational skills and the ability to manage competing priorities.
Willingness to learn and adapt to new challenges.
Experience in high-volume, detail-oriented environments is a plus.

How do you apply to Invisible?

Apply on Invisible

The Apply button opens this post on Invisible's own site. You apply with them, not with Rubric. Timing: varies; several days to weeks.

Get through screening

What Invisible asks for after you apply:

Browse open projects on Meridial
Join the network and complete your profile, including country
Take the skills assessment or interview for the project
Wait to be matched and onboarded to a project team

Start work and get paid

Pay schedule: varies by project. Ask how they pay you, too. You're paid for the work they hand out, not a fixed salary.

Invisible also needs

Expertise or language fluency matching a listed project
Reliable internet

Red flags

Red flagClients or projects disappearing for months with no update
Red flagSudden project cancellations

What is Invisible like to work for?

AI training and operations company that hires freelance AI trainers through its Meridial expert network, mostly onto team-based projects.

Advertised pay	$6–65/hr
Getting in	Some screening
Application takes	Varies; several days to weeks
How you get paid	Varies by project
Payout record	Pays on time
Countries	Each listing names the countries it accepts, some covering about 145 countries. Invisible has posted India-only roles (coding, Telugu, Tamil, Marathi, Hindi), with pay adjusted by location.

Listings show $6–65/hr and the rate depends on your country; many entry projects pay around $15–25/hr.