211 Specialist
$30–40/hr
Remote writing contract with micro1, $30–40/hr, open to people in United States. Posted Oct 12.
$30–40/hr
Apply on micro1Is this job worth applying to?
- Pay
- Below typicalTops out at $40/hr. The typical top rate across 80 priced writing listings is $68/hr.
- Getting in
- Some screening~30–45 min: profile + AI interview. Computer with webcam and mic for the AI interview.
- Steady work
- Work is patchyLong waits between tasks are common.
- Payout record
- Some delaysSchedule: twice a month. Paid via micro1 platform wallet (contractor payments).
- Freshness
- RecentPosted 3w ago. Still listed on micro1 on Nov 6, 2026.
- Where you live
- Named countries onlyOpen in United States.
The job description
Time Commitment: 10-20 hours/week, short-term project
micro1 is looking for 211 Specialists to help evaluate and improve AI systems on government services topics. You’ll use your experience answering the public to check that questions sound like real callers and that answers would actually help them. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.
Scope of Work
- Review sample questions and flag any that don’t sound like what real callers ask.
- Write rubrics that define a correct, complete answer, including the right referrals and next steps for the caller.
- Evaluate AI-generated answers against your rubrics, flagging errors, omissions, outdated guidance, and answers that wouldn’t help a real caller.
- Share clear written feedback with the project team, working asynchronously.
Required Qualifications
- Experience as a 211 Specialist, Information & Referral Specialist, or Benefits Navigator, answering public questions about government services
- 1+ years of regular, high-volume public contact (phone, chat, or in person)
- Working knowledge of public benefits and community resources
- US-based
- Able to start quickly and commit 10-20 hours/week
- Clear, precise writing
Nice to Have
- Experience with crisis intervention or needs assessment
- Experience using community resource databases
- Experience creating guides, scripts, or training materials
- Experience helping a diverse range of callers, including rural and Spanish-speaking communities
How do you apply to micro1?
Apply on micro1
The Apply button opens this post on micro1's own site. You apply with them, not with Rubric. Budget about 30–45 min: profile + AI interview.
Get through screening
What micro1 asks for after you apply:
- Do the AI interview with Zara on a computer (not a phone)
- Take any skill assessment and verify your identity
- Wait to be matched to a project and sign the contract
Start work and get paid
Pay schedule: twice a month. Paid via micro1 platform wallet (contractor payments). You're paid for the work they hand out, not a fixed salary.
micro1 also needs
- Computer with webcam and mic for the AI interview
- Relevant degree or work history for expert roles
Red flags
- Red flagWeeks of silence after the AI interview
- Red flagContracts signed but no onboarding or tasks
- Red flagProjects ending or changing scope without notice
What is micro1 like to work for?
Recruiting company that vets experts with an AI interviewer (Zara) and staffs them on contract AI-training and evaluation projects for AI labs.
| Advertised pay | $15–135/hr |
|---|---|
| Getting in | Some screening |
| Application takes | ~30–45 min: profile + AI interview |
| How you get paid | Twice a month, via micro1 platform wallet (contractor payments) |
| Payout record | Some delays |
| Countries | Recruits globally with heavy hiring in South Asia, Southeast Asia, Latin America and Eastern Europe; India-based applicants are eligible for many roles. |
Generalist and annotation roles start around $15–30/hr; coding, STEM and law/medicine roles commonly list $40–90/hr and occasionally more.